I bought a tub. The electrical was not connected. Got it connected and it would shut off. They were more concerned... about who was paying for the service call on a brand new tub then taking care if getting my tub running. Poor customer service.read more
From sale to delivery and installation to service and maintenance supplies, our experience has been pleasant and... seamless. They have been around for a long time and know their stuff.read more
There is no better feeling in the world than slipping into your new hot tub after you have put the kids to bed and have... gotten all the chores done. Eugene Spa and Hot Tub made this all possible for me and my husband. I love just soaking after a hard day, and my kids absolutely love playing in it too for limited amounts of supervised time. I know they’ll get to enjoy the full benefit once they are a little older as well. We haven’t had any problems thus far, so I can’t comment on the service aspect, and I hope that day never comes. We love our new hot tub! read more
Purchasing our spa from Eugene Spa & Hot Tub Co. was very simple and easy. it was the first time we dealt with these... people, but it certainly will not be the last. They were so friendly and inviting. They had a great selection, and did good job finding something that worked for us.read more
This place was great to deal with. Very informative and helpful. It is great to finally have our own relaxing spa. we... have been enjoying it a lot. Pleased with the price and informative staff.read more